As the manufacturer, Metro Dock does not provide installation and maintenance services. Please contact us at sales@metrodock.com to find an authorized dealer near you.

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Please contact your authorized Metro Dock Dealer. If you do not know who your dealer is, please email us at sales@metrodock.com for assistance.

Please visit our Document Library or look for the download link on our product pages.

The dock leveler capacity must account for both static and dynamic loads. To ensure safety, choose a dock leveler with a capacity rating higher than the combined expected loads. What you need to consider:

CAPACITY: The total weight of load, plus weight of handling equipment.
DOCK HEIGHT: Used to determine operating grade percentage of ramp from trailer height differential.
FREQUENCY: What is the number of shifts and trucks per day?

General Application Conditions: A single shift, servicing up to seven trucks per day, dock operating grade does not exceed 5-7%, forklift speed does not exceed 4mph (6km/h). 

EXAMPLE: To calculate the safest dock capacity for light to normal usage, use a 2.5 safety factor (calculated capacity x 2.5) 

1 SHIFT: 10,000 lb. forklift weight + 5,000 lb. load = 15,000 lb. x 2.5 = 37,500 lb. >> 40,000 lb. CAPACITY
2 SHIFT: 10,000 lb. forklift weight + 5,000 lb. load = 15,000 lb. x 3.0 = 45,000 lb. >> 45,000 lb. CAPACITY
3 SHIFT: 10,000 lb forklift weight + 5,000 lb. load = 15,000 lb. x 3.5 = 52,000 lb. >> 60,000 lb. CAPACITY

Static: The amount of non-moving weight the dock leveler can support. The capacity rating shows the maximum weight the dock leveler can handle without causing any damage.

Dynamic: The force applied to the dock leveler when a moving load reaches it at an angle. This force increases as the slope becomes steeper, which depends on the height difference between the cross traffic and the trailer.

Please visit our Document Library or look for the download link on our product pages.

A Vertical Storing Dock Leveler stores vertically when not in use, providing a clear dock opening and improving environmental control.

A Vertical Storing Dock Leveler enhances safety, improves temperature control, and minimizes contamination by allowing dock doors to fully close when not in use.

Hydraulic dock levelers can be interlocked to other components of loading dock equipment, such as vehicle restraints and overhead doors. When interlocked to a vehicle restraint, the dock leveler cannot operate unless the trailer is properly restrained.

A vehicle restraint secures a trailer at the loading dock to prevent premature departure or trailer creep, enhancing dock safety.

Metro Dock offers both an electric hook restraint and a hydraulic vehicle restraint.

The door seal is a compression-type seal; trucks reverse and compress the foam in the seal, making a tight closure. The truck shelter is made of a wood (or optional metal) structure with no foam components. The sides and top are constructed of vinyl flaps. As a truck reverses directly into the shelter opening, the flaps bend to form a seal completely around the exterior of the truck.

Inflatable shelters fit around a door opening to create a tight seal between the building wall and the trailer. They are inflated to prevent energy loss and maintain internal temperatures.

To assist with product selection, Metro Dock provides a simple Dock Seal Approval Form that covers considerations such as dock height, bumper projection, door opening size, and access needs.

Yes! Please visit the Energy Efficient Items page to learn more about our current offerings such as PVC curtains, weather seals, and draft barriers.

Metro Dock offers an extensive array of accessories to keep your loading dock safe and functioning efficiently. Visit the Dock Accessories page to see our product line including dock bumpers, wheel chocks, traffic lights, dock lights and much more!